Revocation Instruction

 

Right of withdrawal


You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier who has taken possession of the goods, designated by you, have taken possession of them.

 

In order to exercise your right of revocation, you must inform us (Mues-Tec GmbH & Co. KG, Hauptstraße, 16, Großenlüder, Germany, info@mues-tec.de, telephone: +49 (0) 6648-917 888 0, fax +49 (0) 6648-376 498 0) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form, which is not mandatory.

 

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of revocation

 

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

 

You shall return or deliver the Goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this Contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. In the case of goods which, due to their nature, cannot normally be returned by post or a parcel service company, these amount to up to 100 EUR. You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for checking their condition, properties and function.

 

The right of revocation does not apply to the following contracts:

 

Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

 

 

Sample Right of Withdrawal

 

(If you want to cancel the contract, please fill out this form and send it back.)

 

- To Mues-Tec GmbH & Co. KG, Hauptstraße, 16, Großenlüder, Germany, info@mues-tec.de

 

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

 

- Ordered on (*)/received on (*)

 

- Name(s) of consumer(s)

 

- Address of consumer(s)

 

- Signature of consumer(s) (only for paper communication)

 

- date

(*) Delete as appropriate.

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Mues-Tec GmbH & Co. KG

Hauptstrasse 16

DE-36137 Grossenlueder

+49 (0)6648 917 888 0

Sales office

Lindleystrasse 4

DE-60314 Frankfurt a. M.

+49 (0)6648 917 888 0

Source of Smart Home Technology – Creator of the Smart Mirror – Waterproof Electronic Devices.

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Branch office Thun

Bierigutstrasse 1

CH-3608 Thun

+41 (0)30 588 011 7

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With its Smart Mirror solution, Mues-Tec is one of the best products in the Smart Home & Service category.

In the study “Germany's Most Popular Products & Services” , the FAZ Institute analyzed over 87 million customer statements.

© Copyright 2016-2020. Mues-Tec is a registered trademark. Subject to change without notice.